At Grupo Cadarso (hereinafter “Grupo Cadarso” or “GERESA”), we respect your privacy and are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018. Below, we clearly and concisely explain how we collect, use and protect your information.
1. Data controller
The entity responsible for processing your data is General de Relojería, S.A. (GERESA / Grupo Cadarso), Tax ID No. A08462012, with registered office at Av. Diagonal 463 bis, 6th Floor, 08036 Barcelona, Spain.
You may contact the company at lopd@grupocadarso.com. For data protection enquiries or to exercise your rights, you may contact our Data Protection Officer at lopd@grupocadarso.com.
2. Purposes and Data Processed
We process your personal data for the following purposes:
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Enquiry management and contact
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Data: name, email address, telephone number and subject of the message.
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Purpose: to handle your requests and respond to your enquiries.
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Provision of services and sales
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Data: contractual information, orders, billing and shipping details.
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Purpose: to manage your order or service and maintain the commercial relationship.
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Improvement of the website experience
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Data: browsing data and cookie usage (for further information, please refer to our Cookie Policy).
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Purpose: to optimise website performance and personalise content.
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Marketing (with prior consent)
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Data: email address, commercial preferences and browsing history.
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Purpose: to send you personalised marketing communications about our products and promotions.
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3. Legal Basis for Processing
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Performance of a contract: to manage orders and requested services.
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Legitimate interest: to respond to enquiries and improve the website.
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Explicit consent: for sending marketing communications and the use of non-essential cookies.
To assess legitimate interest, a balancing test has been carried out, analysing the benefits for us as data controller as well as for third parties. The conclusion was that our legitimate interest prevails over the interests, rights and freedoms of users and/or third parties.
You may request further information about this balancing test at any time by contacting our Data Protection Officer.
We also remind you that you have the right to object to processing based on legitimate interest.
4. Data recipients
Your data may be shared only with:
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Companies within Grupo Cadarso: (GERESA, CERTORA, Eurocrono, Tous Watches y ARMETISA), where necessary to manage requested orders and services.
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Public authorities: when legally required.
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Service providers: subject to strict confidentiality and limited-use obligations, where necessary to manage requested orders and services.
As a general rule, we do not carry out international data transfers. Should any processing involve the transfer of data outside the European Union or the European Economic Area, Grupo Cadarso will inform you in advance and ensure that your data is protected with appropriate safeguards, which may include, among others:
(i) Standard Contractual Clauses approved by the European Commission, and/or
(ii) third-party certifications.
5. Data retention
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Contact and enquiry data: 3 years from the last interaction.
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Contractual and billing data: 5 years, in accordance with commercial and tax regulations.
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Marketing data: until consent is withdrawn.
Once these periods have elapsed, your data will be securely deleted or anonymised.
6. Your Rights
You have the right to request:
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Access to your data.
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Rectification of inaccurate data.
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Erasure (“right to be forgotten”) when data is no longer necessary.
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Restriction of processing in legally established cases.
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Portability of your data to another provider.
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Objection to processing based on legitimate interest or for marketing purposes.
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Withdrawal of consent at any time, without affecting the lawfulness of prior processing.
To exercise your rights, you may write to the postal address indicated in section 1 or send an email to lopd@grupocadarso.com stating your name and the specific request. If you are not satisfied, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.
7. Security Measures
If you are not satisfied, you may lodge a complaint with the Spanish Data Protection Agency (AEPD):
8. Updates
We may update this policy to reflect regulatory changes or changes in our processes. The current version will always be available at www.grupocadarso.com/politica-privacidad, together with the date of the latest update.
